The IRONMAN Group operates a general portfolio of events that includes the IRONMAN® Triathlon Series, the IRONMAN® 70.3® Triathlon Series, 5150™ Triathlon Series, the Rock ‘n’ Roll Marathon Series®, IRONKIDS®, ITU World Triathlon Series, premier running events including the Standard Chartered Singapore Marathon™ and The Sun-Herald City2Surf® presented by Westpac, Ultra-Trail® World Tour events including Tarawera Ultra and Ultra-Trail Australia™, mountain bike races including the Absa Cape Epic®, road cycling events, and other multisport races. The IRONMAN Group is the largest operator of mass participation sports in the world and provides more than a million participants annually the benefits of endurance sports through the company’s vast offerings. Since the inception of the iconic IRONMAN® brand and its first event in 1978, athletes have proven that ANYTHING IS POSSIBLE® by crossing finish lines around the world. Beginning as a single race, The IRONMAN Group has grown to become a global sensation with more than 235 events across 55+ countries. The IRONMAN Group is owned by Advance (www.advance.com), a private, family-owned business. For more information, visit www.ironman.com.

For our IRONMAN office based in Nice, France, we are actively looking for a highly motivated, fluent English and French speaking. Enthusiasm for sport: knowledge of triathlon

Coordinator Athlete Services (m/f/d

The Athlete Services team are responsible for overseeing the entire athlete experience, from the setup of on-line registrations, athlete queries, bib allocation, athlete communication via e-mails, registration onsite, athlete welfare and the awards ceremony.



They must work closely with Operations manager, Race Director, Partnership team manging Expo, Operations team, Timing company, Race referee, Announcers, Marketing team and Medical team to ensure a smooth experience for athletes.

Key Responsibilities

- Day to day athlete enquiries and services, answering e-mails and phone calls.

- Close collaboration with Marketing and Athlete Development.

- Support executing athlete development programs such as AWA, TriClub and Become One

- Coordinate Event Registration Opening.

- Athlete guide.

- Administration and maintenance of the online registration tool (Active/Ticketsocket) and the athlete database (CRM – Dynamics 365)

- Set up event registration forms in Active

- Planning & implementing of participant accreditation onsite at Event

- Layout planning of set up.

- Coordinate and supervisor Team Leaders and volunteers onsite.

- Work closely together with local triathlon federations, timing partner and other partners to ensure smooth execution of event

- Assist with bulk ordering.

- Prepare manuals for all areas that concern Athlete Services before the events

- Deal with all post event related tasks such as timing result issues, athlete complains and lost property

Skills and competencies





Your excellent communication skills written, and verbal qualify you to work with the athlete service department. Independent working, flexibility, reliability and the ability to work under pressure and solve problems are self-evident for you. To be part of our events guarantee you an exciting and diversified working climate.

- High level of customer service.
- Enthusiasm for sport: knowledge of triathlon preferred but not essential.
- Bachelor Degree or vocational school ideally in administration, economy, sport or endurance/event business.
- 1 – 2 years in sport event area or customer service experience.
- Strong interpersonal skills
- Ability to remain calm under pressure
- Attention to detail
- Team player
- Organization and time management skills.
- Comprehensive understanding of: Active & Office 365
- Languages: English, Spanish and Catalan must.
- Ability to travel and work in sport events on weekends.

What we offer

As an employee for IRONMAN you can expect to work with an ambitious and sport orientated company. You will work with a team in an international environment. Our main focus is the organization of high-class sport events:

- Endurance event entry benefits.
- Travel to other European countries
- Open, modern, and friendly working environment with a strong culture across EMEA
- Opportunity to be creative in your work and the possibility to develop your own ideas and concepts
- Informal and relaxed dress codes

We are looking forward to receiving your application and CV in English language including your salary expectations (gross salary/year) and your notice period.

📌 Senior Athlete Service Coordinator - South (Barcelona)
🏢 The IRONMAN Group
📍 Barcelona