Apprentice Global Customer Experience (Barcelona)

Apprentice Global Customer Experience (Barcelona)

10 oct
|
dsm-firmenich
|
Barcelona

10 oct

dsm-firmenich

Barcelona

Communications and change management

- Support the creation of engaging internal communications, including articles, presentations, newsletters, campaigns, and leadership messages.
- Help translate complex information into clear, attractive, and audience-friendly content.
- Support communication and change management plans for global Customer Experience and Supply Chain initiatives.
- Contribute to global engagement campaigns, events, and community activities.
- Maintain and update internal communication channels, including SharePoint and other digital platforms.
- Help monitor communication performance and gather feedback to continuously improve our content and channels.

Learning and capability development

- Collaborate with the Global Learning team to support the implementation of learning content, programs, and capability-building initiatives.
- Help coordinate training sessions, learning campaigns, invitations, materials, participation, and follow-up activities.




- Support the digitalization and automation of global learning programs and processes.
- Maintain learning content, resources, and participant information across internal platforms.
- Gather feedback and analyze participation data to identify opportunities to improve the learning experience.

Project and stakeholder support

- Support the planning, coordination, and follow-up of integral, cross-functional projects.
- Connect with regional and functional stakeholders to gather insights, content, and feedback.
- Prepare presentations, meeting materials, project updates, and progress reports.
- Help track timelines, actions, deliverables, and key project indicators.
- Bring fresh ideas and identify opportunities to improve how we communicate, collaborate, and learn.

📌 Apprentice Global Customer Experience (Barcelona)
🏢 dsm-firmenich
📍 Barcelona

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