Job Title: Customer Representative (French-speaking) - Remote - Sports industry MA01 Job Description
Experience the power of a game-changing career
Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Representative in (remote), you will be part of our team of game-changers who are powering the brands of the future in the Sports industry.
Career growth and personal development
This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting‑edge technologies, and the continuing support you’ll need to succeed.
What you will do in this role
In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.



As a Customer Representative on our team, you will:
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Handle incoming customer contacts (via telephone and e‑mail), log call details onto call tracking systems and perform call follow ups according to procedures
- Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures
- Ensure correct presentation of the customer’s corporate and brand images in all interactions
- Enrich and localize the knowledge database from new incoming contacts

Concentrix is a great match if you:
- Are proficient or bilingual in French plus an advanced level of English
- Are self‑motivated, team player and supportive person
- Have active listening and comprehension skills
- Are outgoing and open minded
- Have very good written s

📌 Customer Representative (Barcelona)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Barcelona