Position:Systems Analyst, Laboratory Applications

Location: Bilbao, Spain

Job Id:346-22
of Openings:1

What You’ll Do
- Manage the routine activities and configuration related to all laboratory applications
- Install, configure, maintain, and support assigned laboratory systems
- Effectively manage projects to completion on time and on budget
- Provide high-level customer service, promptly responding to end user requests for support, including troubleshooting, problem solving, report development, training, or system enhancements and correction testing
- Analyze issues and problems reported by users and identifies solutions
- Train end users on new technologies and enhancements to laboratory systems
- Perform disaster recovery testing and documentation
- Maintain necessary documentation as required by CTI SOPs, including those required for 21 CFR Part 11 validation compliance and lab certifications
- Proactively identify areas where technology can improve laboratory processes and end user productivity
- Provide onsite support to local CTI employees for computer system hardware,



software, and telecommunications
- Procure and install all new electronic devices such as PCs; set up as required
- Assist with implementing and supporting third party applications
- Assist with testing and validation
- Manage inventory of IT equipment and supplies; replenish as needed, while aggressively watching the budget

What You Bring
- Working knowledge of LIMS development, forms development, workflow management, and instrument integration
- Able to work closely with system users with all levels of experience
- Ability to work within project budgets and complete deliverables in a timely manner
- Excellent verbal and written communication skills
- Effective interpersonal skills, including ability to promote teamwork and ensure high degree of internal and external customer satisfaction
- Ability to develop, prioritize, organize, and manage multiple tasks
- Ability to provide superior le

📌 Systems Analyst, Laboratory Applications (Bilbao)
🏢 CTI Clinical Trial Services
📍 Bilbao