On-Site

Joaquín Solís 6, bajo, 33209 Gijón (Asturias) Spain

Full time

20165883

Date Posted:

2026-10-02

Country:

Spain

Location:

Joaquín Solís 6, bajo, 33209 Gijón (Asturias) SpainJob TitleService Supervisor, Field ServiceRole OverviewWould you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Service Supervisor for our Field Service team, in the XYZ territory or business, reporting to the XYZ manager. The main goal of the role is to provide day-to-day management, training, and engagement for field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.

On a typical day you will:Ensure field employee safety,



quality and complianceMeet with customers to ensure obligations and expectations are achievedDirect the performance of field maintenance and contractual service operationsConduct field education training with field workforceMaintain customer quality assurance, managing the expenditure of labor and materialsImprove efficiencies, managing route schedules and callback ratesProvide technical support, working with Service Sales on sales estimation / proposals as requiredAuthorize repair orders and tracking completionLead change to better efficiency and communication

What you will need to be successful (adjust for local regulations)High school education required; BA/BS degree preferred or equivalent relevant work experience (at least 3 years)Experience leading a team of technicians is preferredElevator industry experience is desired, but not requiredExperience with digital applications for managing work teams and productsExcellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environmentStrong computer and technology skills, business acumen and a passion for customer service.

W

📌 SUPERVISOR (H/M) ENOR ASTURIAS (Gijón)
🏢 Otis Elevator
📍 Gijón