Renewal Specialist (German Market)
Experience the power of a game-changing career Are you looking for what’s next? We’re a integral technology and services leader that powers the brands of the future.
What you will do in this role
- Act as Primary point of contact for the customer during the renewals process, building trust & setting the foundation for long term Microsoft relationship
- Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline)
- Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell/cross sell opportunities
- Understand customers current Microsoft license position, leading with Microsoft's cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed
- Support renewal process by engaging & co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs,
ensuring renewal closes on time
Your qualifications
- Are native or proficient in German with advanced English
- Have 2+ years sales experience with a proven track record of success
- Have experience using Microsoft Office Suite applications and passion for cloud technologies
- Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately
- Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
- Have an achievement and success-driven personality
- Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)
It would be a plus if you have:
- Experience working within a technical sales or presales environment preferred
- Experience in one of these relevant fields: computer science, mathematics or engineering
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