About us
Cigna Corporation is a general health service company dedicated to improving the health, well-being, and peace of mind of those we serve. We provide healthcare products and services, as well as group disability, life, accident, and international insurance - directly to individuals and through employers and intermediaries.
Your mission
Perform critical analysis and processing of medical expense claims within established turnaround times.
Key Responsibilities
- Claims Processing: Assess and process medical expense claims while maintaining strict medical confidentiality.
- Ensure accurate data entry into PC and mainframe applications.
- Apply analytical and critical thinking in cost management and process optimisation.
- Monitor workload to maintain chronology and processing timelines, taking corrective action as needed.
- Collaborate with the Supervisor on unclear claims and suggest process improvements.
- Strive for high-quality claims handling, accurate reimbursements, and timely transactions.

Collaboration
- Communicate dossier details accurately to internal stakeholders.




- Identify procedural irregularities and elevate to the Supervisor.
- Raise concerns or sensitivities promptly.
- Contribute to a positive and cooperative team environment.

Skills and Knowledge
- Degree or equivalent experience (e.g., accountancy, mathematics, foreign languages, administration).
- Proficiency in English is required.
- Knowledge of additional languages such as Russian, Polish, Chinese, German, Dutch, French, Italian, Portuguese, or other European and Asian languages is an advantage.

Core Skills
- Decision-making: Ability to take appropriate action based on available information.
- Numerical aptitude: Comfortable working with numbers.
- Accuracy: Committed to error-free data input.
- Discipline: Adheres to procedures and document flows.
- Efficiency: Balances quality and productivity effectively.
- Teamwork: Works collaboratively within a team.
- Technical skills: Quick t

📌 Provider Claims Representative (Madrid)
🏢 Cigna Health And Life Insurance
📍 Madrid