You are a versatile and autonomous Software Packager who enjoys solving technical challenges. You combine strong packaging expertise with a practical, customer-focused mindset and can efficiently troubleshoot, automate, and deliver reliable software deployment solutions.

Tasks:
- Receive, analyze, and manage software packaging requests from start to finish: registration, package creation, testing, delivery, deployment, and post-implementation support.
- Coordinate with IT and business teams to understand needs, define optimal solutions, and prioritize tasks.
- Create, customize, and maintain complex software packages (MSI, MSIX, Intunewin, etc.), ensuring compatibility and compliance with corporate standards.
- Use software packaging tools (e.g., Orca).
- Manage software deployment to corporate devices via MS SCCM/Intune.
- Automate service processes using scripting (PowerShell, Ansible, PSADT).
- Document processes, incidents, and solutions, as well as propose continuous improvements in the packaging workflow.




- Monitor SLAs and provide periodic reporting on the status of requests and incidents.
- Provide third-level support for incidents related to software packaging and distribution.
- Participate in cross-functional projects and ad-hoc tasks related to the service.

MUSTs Service Requirements
- Experience in software packaging and application deployment in enterprise environments.
- Good knowledge of PowerShell scripting, including PSADT.
- Hands-on experience with Microsoft SCCM and Intune.
- Familiarity with packaging tools such as Orca.
- Ability to analyze logs, troubleshoot installation issues, and resolve problems independently.
- Strong problem-solving mindset with a proactive and customer-oriented approach.
- Experience working directly with internal and external customers.
- Knowledge of SQL and general IT infrastructure concepts.
- Experience working in Agile, ITIL, or similar environments.
- English level B2+.

NICE TO HAVE Service Requirements
- Exp

📌 Software Packaging Consultant (San Cugat del Vallés)
🏢 Ambit Iberia
📍 San Cugat del Vallés