We accept applications through all of LATAM

About Avantpage

Avantpage helps healthcare organizations, government agencies, and other institutions communicate with multilingual communities through translation, localization, and language access services. Our work makes essential information easier to understand and use. We bring together a general team guided by Empathy, Innovation, and Rigor.

About the role

We are looking for a Quality Coordinator who can develop quality processes, work confidently with clients, and use data and technology to improve how our team operates. You will coordinate quality assurance across the localization workflow for assigned accounts, working with Project Managers, linguists, DTP teams, and QA specialists.

You will also help maintain quality dashboards, investigate recurring issues, and implement practical improvements using CAT/TMS platforms, automation, and AI tools. The role reports to the Quality Manager.

What you will do

• Develop and maintain quality plans for assigned accounts, translating client requirements into clear review criteria,



responsibilities, and checkpoints.

• Coordinate quality processes with PMs, PCs, internal and external linguists, DTP teams, QA specialists, and their team leads.

• Participate in client meetings and quality escalations, communicating findings and proposed actions clearly in English.

• Lead root cause analyses and coordinate corrective and preventive actions, following up on their implementation and effectiveness.

• Monitor quality results and provider performance, identify trends, and coordinate training or feedback to address gaps.

• Maintain and improve quality dashboards and reports using Power BI and Excel.

• Manage quality resources and automated QA rules within CAT/TMS platforms, particularly Phrase.

• Identify opportunities to simplify workflows and reduce repetitive work through automation and AI, verifying outputs before implementation.

• Document improvements and help coll

📌 Quality Coordinator (Benidorm)
🏢 Avantpage
📍 Benidorm