Stimulating. Motivating. Challenging.
Leveraging its long-standing expertise in securing digital content as well as fighting piracy, Kudelski Security, a division of the Kudelski Group, is a provider of cybersecurity solutions and services focused on protecting data, processes and systems for companies and organizations around the world, safeguarding their assets at a time of increasingly remote communications.
Reference : 15851
Publication Date : 18-09-2026
MDR Extended Services Manager.
Location : Madrid, Spain
Mission
The MDR Extended Services Manager is responsible for overseeing the delivery extended services to our clients, working closely with the practice manager, engineers, and our clients to understand their specific operational needs and address them.
To succeed in this role, you should have experience in the field of project management, people management experience and be able to effectively communicate with both technical and non-technical stakeholders.
Responsibilities
General responsibilities
People Management Responsibilities
• Managing a team of approx.
10 people: regular follow up meetings, performance reviews, any administrative matters: holidays request, absence leave, etc.
• Involved in the recruitment process for any new team members.
• Tasks assignment within the team
Operational Responsibilities
• Take responsibility for customer satisfaction and overall success of managed services.
• Project management: working under timeline and budget constraints
• Oversee the delivery of cybersecurity services to our clients, working closely with the Practice Leads and other departments to ensure successful project execution
• Develop and maintain relationships with key clients, understanding their specific operational needs and address them
• Ensure that all services are delivered in accordance with industry best practices and standards
• Monitor and track the progress of ongoing projects, providing regular updates to the practice manager a
📌 MDR Extended Services Manager. (Madrid)
🏢 Nagra
📍 Madrid