*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

A continuación, encontrará un desglose completo de todo lo que se requiere de los posibles candidatos, así como la forma de presentar su candidatura. Mucha suerte
If you are excited about health and technology, join our Fitbit Team

As a Fitbit Customer Support with Danish and English, you will be part of a great team and will:

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- Help our users with any issues they might have via tickets or calls
- Provide solutions to everyday device use questions on a case by case customer-oriented approach
- Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
- Work with a passionate team of customer-friendly colleagues from an international background

Not bad, right?

What we expect from you:

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- Fluency in Danish language for daily communication with customers
- Good command of English (B1 or similar) for training and internal communication
- Basic understanding of iOS and Android OS use/features
- Demonstrating empathy




- Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
- Result-oriented with personal performance
- Friendly and outgoing personality
- Looking for a long-term employment

We offer:

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- Relocation Bonus: €1,200 Gross (paid in 2 instalments) - to support relocation and initial rent costs
- Up to 30 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
- Plane Ticket from your location to Sofia
- Taxi transportation directly from the airport to your accommodation
- Fully paid training
- Stable job and career development opportunities
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives

About us:
TELUS

📌 Fitbit Products Support Specialist with Danish and English (Barcelona)
🏢 TELUS Digital
📍 Barcelona