As a Key Account Manager (KAM), you play a decisive role in the growth of 360Learning's business and you will join a team of 5 KAMs (Mid-market). You will be in charge of around 100 accounts (existing customers from 100 to 2,500 employees). At 360Learning, the KAM role is 80% sales oriented and your goal is to develop your portfolio and generate growth. But, you will not work alone! Client Success Partners and internal experts (digital pedagogy, platform structuring, IT) are in charge of the client’s project monitoring and execution. Collaborating with these teams will be instrumental to succeed in your upsell actions. We are eager to retain the best talent in our teams, and we will encourage internal moves after 2-3 years of continuous success to build together fulfilling career paths. This KAM Mid-role offers the possibility of moving to a KAM Large position (existing customers from 2,500 to 10,000+ employees).Within 1 month Become a Trello expert and get familiar with our productLearn to navigate Convexity, our working environmentMeet the different teams at 360LearningFinalize your onboardingWithin 3 months Take full ownership of your portfolio of customersMap accounts and define an account growth strategy, prioritize your portfolio (tiering)Work closely with our Client Success Partners to gather relevant information about our existing clients,



in order to generate upsellingPrepare account reviews with our clients in order to identify areas of developmentConduct presentations and demonstrations of 360LearningComplete the handover of your portfolio and close 30-50 K€ of new ARR in your first quarter (depending on start date)Within 6 months Ensure accurate reporting of the activity with your coach to optimize the forecastBe proactive in order to improve business processesWrite complex business proposals and conduct business negotiationsClose 65-85 K€ of new ARR in your second quarter (depending on start date)Within 12 months Prepare, anticipate and ensure the renewal of clients’ contractsDefine action plans to generate upsellsManage the entire business relationship with the clientsExceed your targets and be on track to reach the yearly targetThe Skills Set 3+ years of experience in an Account Manager or sales-related function (revenue generation with a portfolio of clients)Previous experiences working in the SaaS industryExperience in a fast-growing environment such as start-up / scale-up, which requires agility and responsivenessActive listening skills and a team player mindsetExcellent written and verbal communication skillsFluent French and excellent English (B2+) proficiencyEnthusiasm for our culture explained here:What We Offer Compensation: Package includes base salary and a variable componentBenefits:Work From Home allowancesocial securityhealth insuranceunemployment insurancecommon contingencysalary guarantee fundlunch vouchers.Leave requests are subject to local policies.Versátil hours, Total work from home possible anywhere in SpainDiversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health,



Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impactCorporate Social Responsibility: Review our CSR Charter: 360learning.Com/blog/corporate-social-responsibility-charterCulture: A framework that will help you make an impact - envision our way of working and our ConvexityInterview Process Phone Screen with our Talent Acquisition ManagerDiscovery Meeting Interview with our Key Account Manager Mid Market CoachCase Study Meeting with our Key Account Manager Mid Market Coach and our VP Mid Market EMEAClarification Meeting with our our VP Mid Market EMEA Culture Fit Meeting with our Chief Sales OfficerOffer! Get ready using our Knowledge Base:Who We Are 360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place. 360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA. Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the…#J-18808-Ljbffr

📌 Key Account Manager Mid Market (Málaga)
🏢 360Learning
📍 Málaga