Italian Speaking Video Streaming Customer ExpertsAbout Mercier Consultancy GroupAt Mercier Consultancy Group, we act as a general bridge between elite talent and the world's most influential organizations. Our mission is to facilitate seamless career transitions by offering bespoke recruitment solutions that empower professionals to thrive in international settings, all while benefiting from our dedicated, comprehensive support throughout their tenure.Job OverviewWe are actively recruiting for Italian Speaking Video Streaming Customer Experts. This is a unique opportunity for Italy-based professionals to relocate to Greece and build a career in the fast-paced digital media sector. You will represent a major entertainment brand, ensuring users receive high-caliber assistance while enjoying the Mediterranean lifestyle in Greece.Key ResponsibilitiesProvide top-tier support for global streaming subscribers through phone, email, and live chat channelsTroubleshoot technical hurdles, billing inquiries, and account access issues for an expansive user baseMaintain currency on emerging streaming technologies and content libraries to deliver insightful, high-value adviceTake ownership of user issues to cultivate a flawless and engaging streaming experience for Italian-speaking customersReport on recurring technical patterns to help our internal partners optimize service delivery and platform stabilityAct as a brand expert,



guiding users through sophisticated streaming features and ensuring device compatibilityConsistently meet and exceed KPIs by demonstrating excellence in communication and driving high satisfaction ratingsRequirementsFull professional proficiency in Italian, both verbal and writtenPossession of a valid EU passport (mandatory requirement)Outstanding interpersonal communication abilities required to succeed in this roleA genuine enthusiasm for the streaming industry, digital content, and cinematic mediaStrong technical aptitude and a desire to resolve complex digital streaming challengesAn upbeat, professional attitude coupled with a strong service-oriented focusBenefitsWhat We OfferCompetitive salary packagePerformance-based monthly bonuses to reward your hard work and achievementsComplete relocation support (flights, airport pickup, and initial hotel accommodation)In-depth, paid professional training tailored for the streaming sectorPrivate medical insurance and additional corporate perksClear pathways for career progression and professional developmentLife in GreeceEmbarking on a career in Greece allows you to experience a harmonious blend of historical significance and modern urban energy. From the sun-drenched coastlines to the rich cultural landscape, living in Greece provides an exceptional environment for those looking to balance high-impact professional work with a relaxed and high-quality Mediterranean lifestyle.Beyond the career advantages, Greece is celebrated for its warm hospitality and world-renowned culinary traditions. Our team at Mercier Consultancy Group manages every detail of your transition, ensuring you settle into your new home in Greece with ease and confidence.#J-18808-Ljbffr

📌 Italian Speaking Video Streaming Customer Experts - Work Remote In Greece (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid