09 oct
|
RemotePass
|
Barcelona
09 oct
RemotePass
Barcelona
About RemotePassRemotePass is a global employment, payroll, and spend platform that helps companies hire, pay, and support talent in 150+ countries. Recognised as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere.About RemotePassRemotePass is a global employment, payroll, and spend platform that helps companies hire, pay, and support talent in 150+ countries. Recognised as one of G2's Top 100 Fastest Growing Software Products, we're on a mission to break down geographical barriers and create a world where exceptional talent can thrive anywhere. From hiring and onboarding to payroll, compliance, and financial services, we give organisations everything they need to build high-performing global teams, and give workers worldwide access to opportunities that were once out of reach. We're backed by world-class investors including EBRD Venture Capital, 500 Global, Endeavor Catalyst, BECO Capital, Wamda Capital, 212 VC, Oraseya Capital, Khwarizmi Ventures, and Access Bridge Ventures.About The RoleOur Employer of Record partner network spans 160+ countries, and every client experience depends on those partners delivering. We're hiring an EOR Partnerships Specialist to own partner performance and quality, reporting to our Global Payroll Manager.You’ll make sure partners hit their SLAs, resolve issues quickly, and give clients and their employees a consistently high-quality experience. You’ll work closely with Payroll, Legal, Compliance, Finance, Employee Experience, Customer Success, and Vendor Sourcing.This is a hands‑on account management role with a clear growth path. As the function scales, you’ll help build, and eventually lead,
a dedicated partnership management team.What You’ll DoOwn a portfolio of EOR partners. Be the main point of contact for partners across multiple regions. Build strong working relationships and run regular performance reviews, such as QBRsHold partners to their SLAs. Define, track, and report on partner KPIs and SLA adherence. Spot underperformance early and drive improvement plans. Where needed, recommend replacing a partner, working with Vendor SourcingOwn escalations end to end. Take partner issues from logging through root cause to resolution, so clients and employees aren't left waitingOversee contracts and commercials. Keep partner contracts, pricing terms, and SLAs documented and current. Support renewals and pricing renegotiations with benchmarks and performance dataBuild the function. Create the playbooks, trackers, and reporting that partnership management will run on. Set up a clean handoff from Vendor Sourcing for newly onboarded partnersShare what you know. Contribute to country guides, partner FAQs, and process documentation that the wider team relies onRequirementsWhat We're Looking For4-6 years in vendor or partner management, account management, or operations, ideally within EOR, global payroll,
or HR servicesA solid understanding of how EOR models and in-country partners operateA track record of managing external partners against SLAs and driving measurable performance improvementStrong spreadsheet and reporting skills, plus experience with project management toolsHighly organised, able to manage many partners and countries at once in a remote setupStrong written and spoken English, and the ability to hold partners accountable while keeping the relationship intactNice to HaveStartup or high-growth experience, especially in the EOR spaceExperience leading or building a small teamYou’ll Thrive in This Role IfYou're comfortable having a firm conversation with a partner who's missing their SLAsYou like turning messy, manual processes into structure that scalesYou want to grow from individual contributor into leading a teamYou care about the employee on the other end of every partner issueBenefitsWhy Join RemotePass?Own a 160+ country partner network that sits at the core of how we deliver for clientsBuild a function from the ground up, with a clear path to leading the team as it growsProfitable, and still scaling fast. We reached profitability in 2025 and just raised a $17.4M Series B led by EBRD, with 500 Global joining. You get the pace of a scale-up with the stability of a business that worksReal integral scale. We support 35,000+ workers in 150+ countries and have processed over $800M in cross-border payroll for companies like Logitech, Tata Group, and CareemBig bets ahead. We're expanding across Europe and the US, building financial products for distributed teams, and investing heavily in AI. There's a lot to build, and room to grow with itRemote-first, for real. We don't just sell remote work, we live it. Work from anywhereInclusion matters. We value different perspectives and empower everyone to bring their authentic self to work#J-18808-Ljbffr
📌 Eor Partnerships Specialist (Barcelona)
🏢 RemotePass
📍 Barcelona