Job Title

Account Manager - (German speaking) - Hybrid - HR03Description

The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client products/service as well as providing basic customer service support.Experience the power of a game-changing career. Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.As an Account Manager on site in Valencia you will be part of our team of game-changers who are powering the brands of the future.Career growth and personal development; This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed.What you will do in this role

Achieving specific sales targets and maximizing sale opportunities on each and every callUse non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needsMaintain broad knowledge of products, pricing, promotions, and proceduresEnsure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (‘KPIs’)Greet customers in a courteous, friendly, and professional manner using agreed upon proceduresListen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customerClarify customer requirements; probe for understanding,



use tools and resources to appropriately provide resolution to the customerPrepare complete and accurate work including appropriately notating accounts as requiredParticipate in activities designed to improve customer satisfaction and sales performanceAnswer billing questions by talking through components of customer accountsYour qualifications

High school diploma with six months of sales experience preferredAbility to effectively communicate, both written and verballySkilled in multi-tasking; including the ability to be flexible and adapt to changes quicklyBasic computer navigation skills and PC KnowledgeAbility to work as a team member, as well as independentlyAble to rotate shifts, as neededBased on location and/or program, additional experience/skills may be requiredWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.Concentrix is a great match if you

Have a proficient or bilingual level of GermanHave a solid Sales Background (outbound environment)Are achievement and goal oriented and motivated and self-starterHave strong communication and good computer skillsHave pipeline management and forecasting experienceIt would be a plus if you have Previous experience working with channelWhat’s in it for you

Full time 39 hours/week permanent contract: Monday to Friday from 09:00 - 18:00Salary 23.500 euros gross/year + up to 6.000 euros gross/year in bonus + 1.100 euros food card, private medical insuranceGreat office location in Valencia hybridFull paid training about the company and the project you will be working onCareer development program and specialized coursesEqual Opportunity Employer

We are an equal opportunity employer. We're proudly united as one team, one company, globally.



We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.Location and Time Type

R1740245 Location: ESP Valencia - Av. d'Aragó, 30 Language Requirements: English, German (Required) Time Type: Full timeMission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a general technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

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📌 Account Manager - (German speaking) - Hybrid (Madrid)
🏢 Concentrix Spain Business Process Outsourcing S.L.U.
📍 Madrid