Location Spain - Madrid Category Customer & Technical Support

The Field Service Engineer is responsible for performing planned maintenance activities, hardware and software upgrades (TSBs), providing backup first-line level one service, and assisting with installations and deinstallations.

Main Responsibilities:

- Provide first-line service to customers (service interventions which may require less than 4 hours labor time).
- Schedule and perform planned/predictive maintenance (PM/PdM) activities.
- Schedule, perform and document hardware and software updates (TSBs).
- Assist with instrument installations and deinstallations.
- Success in this role is measured by customer satisfaction score (NPS), service KPI achievement, and economic growth and profitability per district.
- Travel within the service area.

Profile:

- Bachelor’s/Engineering degree in Medical, Electrical, Mechanical, Biology, or Biomedical Technology is preferred.
- Proven track record in a similar position supported by management and customer references.
- Successful engagement with customers, specifically laboratory staff.
- Technical expert for product line responsibility.
- Ability to identify and drive resolution of issues.
- Strong experience in the use of analytical tools and software.
- Good English skills, both written and spoken.

MEET JAZZMIN, A FIELD SERVICE ENGINEER WHO HELPS OUR CUSTOMERS EXPAND THEIR DIAGNOSTICS LABS.

Job Id 31163665 LocationSpain - Madrid Medical surveillance Not Applicable Division CRLB Core Lab Travel Yes, 25 % of the Time Additional Location Significant work activities Not Applicable

INNOVATIVE BENEFITS





We support our colleagues around the world as they care for themselves and their families with offerings tailored to their unique needs.

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We strive to provide environments where all employees feel welcome and able to bring their full selves to work. To do this we integrate diversity, equity, and inclusion across Abbott.

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At Abbott, sustainability means managing our efforts so we can help the greatest number of people around the world live fuller lives through better health.

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An Equal Opportunity Employer

Abbott is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. Employment decisions are based on qualifications, merit, and business needs. EEO (ENGLISH) EEO (SPANISH) PAY TRANSPARENCY NONDISCRIMINATION PROVISION We provide reasonable workplace accommodations. U.S. residents only: To request accommodation, please call 224-667-0340or email [email protected] . Abbott is committed to pay equity and transparency. Compensation is determined using objective, job-related, and gender-neutral criteria in compliance with applicable laws and local regulations.

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📌 Field service engineer - gerona - core labs (Comunidad de Madrid)
🏢 Abott
📍 Comunidad de Madrid