At ING we are looking for an Expert Lead Customers & Data Architecture

Your role and work environment:

We are looking for a talented and enthusiastic Architecture Expert Lead to join our Customers & Data Architecture Team, reporting to the Chief Architect.

The responsibility of this team consists of guiding the organization in the definition and application of the technology strategy in the Customers & Data areas, by designing the architecture and working together with the Tribe Leads and the rest of tribe members.

You will be leading a team of architects with different areas of expertise, with a strong functional acumen in the customer, data, AI, KYC and marketing domains and deep technical understanding. This team is also in charge of managing all architectural aspects of data, including the translation of business and strategic requirements into an information architecture.

You will have to create a culture of collaboration, transparency, responsibility, and excellence, helping other to be successful, staying a step ahead and guiding architects in your team to improve and grow.

You will lead the co-creation of the Architectural Designs at different temporal horizons, defining the target architecture, the foreseen transitions and the next iteration, considering both the business and the technology strategy and combining Global and Local systems. You will also contribute to the roadmap definition, providing guidance to the business and delivery leadership and assessing the impact of the main initiatives at the inception phase.

You will hold the role of Enterprise Architect as well. As part of this role, you will have to ensure the consistency and coherence of the tech landscape in the company,



keeping it aligned with the strategy and ensuring tech transformation happens in a daily manner by working closely with Tribe Leads.

Your key responsibilities:

- Lead the Customers & Data Architecture team, supporting and developing its members through effective knowledge sharing and guidance, and promote the ING culture.
- Ensure team members have appropriate competencies and skills by continuous improvement of their skills, craftsmanship and the area of expertise.
- Provide guidance to engineers, managers and architects to improve their skills, by defining design patterns and best practices.
- Foster the use of standards across the Architecture CoE, contributing to the improvement of the whole team.
- Analyse market trends and derive the relevant and for the future necessary adjustments in the craftsmanship.
- Positively contribute to the vision in the Architecture CoE, introducing and nurturing innovation within it.
- Co-create and define technology strategy and reference architecture.
- Guide the team in creating designs that fulfil functional, non-functional risk and security requirements.
- Ensure target state definition and roadmapping to help company evolve, working hand-by-hand with Tribe Leads, minimising technical debt and waste.

What are we looking for?

- 7+ years of experience in architecture teams.
- 3+ years of managerial experience within an agile organization.




- Ability to operate at own initiative with a pro-active attitude, within the directions and confines of management and bank policy.
- Ability to liaise with a broad range of people, including line management, senior management, external suppliers and related people.
- Problem solving ability and strong analytical skills.
- Good communication skills. Fluent English both written and oral.
- Accuracy and attention to details.
- Experience working in a team, exhibits clear behaviour of a team player execution driven.

What do we offer?

The time you spend at work, the challenges you face or the lessons you get are very important, but... What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.

Check out what is waiting for you!

- Balance That Works. We put balance to work, so you can do it too. With our customers' needs first, the team´s and your own, we agree when to come to ING MAD and when to work best from home. More time together when it matters, more freedom when you need it.
- Meal allowance. Receive your meal allowance in the way that best suits you: through a meal card or directly in your payroll, giving you greater flexibility and convenience in managing your everyday needs.
- More than an office. In our offices you can find doctor's office, hairdresser, gym, Employee Concierge (to help you with your errands) and much more!
- Health and life insurance. We help you protect what matters most to you, including you and your immediate family.
- Versátil remuneration. Enjoy access to services such as nursery vouchers, public transport and training support, as well as other benefits

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📌 Expert lead customers & data architecture (Comunidad de Madrid)
🏢 Ing
📍 Comunidad de Madrid