Support the marina team in delivering a welcoming, friendly and professional experience to all guests and visitors. Help customers with their daily needs and ensure smooth front office operations during the busy season.
Welcome customers and visitors to the marina
Support guests during arrival and departure
Answer customer questions in person, by phone or email
Support enquiries, mooring sales, invoices and booking administration work.
Handle customer requests in a friendly and professional manner
Handle and Support collection processes, by mails or outbound calls
Assist with check-in procedures and customer documentation
Help maintain customer information in the system
Work closely with marina teams to ensure excellent customer service
Assist with general front office and administrative tasks
Support the team in resolving simple customer issues




Core Competencies, knowledge and Experience:
Friendly and positive attitude
Customer-oriented mindset
Team player with a "can do" attitude
Organized and reliable
Ability to remain calm during busy periods
Eagerness to learn and support the team
Excellent communication (written and verbal) and presentation skills
Must have professional/technical qualifications:
Previous Customer service or hospitality experience
Proficiency in MS Office (MS Excel and MS Power Point, in particular)
Fluency in English – verbal and written
A second language will be highly appreciated
University degree will be considered a plus
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📌 Front Office Representative Seasonal (Lérida)
🏢 D-Marin
📍 Lérida