We areMerlin Digital Partner ! Aleading IT and Digital headhunting companywho stands out from the crowd, boasting over a decade of experience. We'vesuccessfully collaborated and played a pivotal role in the growth of industry heavyweightssuch as Wallapop, Glovo, Banc Sabadell, and Duracell, among others.Ouremphasis lies in people-centric approaches and optimizing the selection processes. Ourmission is to revolutionize companies by seamlessly integrating top-tier talent. What sets us apart is ourin-depth understanding of each partner(being their best influencer!), addressing not only their needs but also capturing their essence.Our partneris a fast-growingHealthTech companydeveloping connected technologies at the intersection ofhardware, embedded systems, IoT, AI and digital health. Their technology transforms everyday environments into intelligent health platforms, enabling seamless and continuous health monitoring.We are currently looking for aInstallation & Deployment Specialistto take ownership of the end-to-end installation and commissioning of their connected devices at customer locations.Mission:As anInstallation & Deployment Specialist, your mission will be to ensure every deployment is successfully deliveredfrom initial site assessment through installation, activation and final validation .This is a highlyhands-on and field-oriented role. You will assess customer sites, identify technical requirements, coordinate any necessary adaptations, physically install and configure connected equipment, troubleshoot issues and ensure each deployment meets the company's technical and quality standards.As the company scales, you will also play a key role in developing and professionalizing itsnetwork of external installers, helping create the processes, documentation and technical standards required to deploy the technology consistently across different locations and markets.The Role:You will be responsible for:Performingpre-installation site assessmentsto evaluate technical requirements and installation feasibility.Reviewingwater supply, drainage, electricity, connectivity and available spacebefore deployment.Identifying potential technical issues and defining any adaptations required before installation.Preparingpre-installation checklists, requirements and technical documentationfor customers and contractors.Coordinating or supervising necessary site adaptations involvingplumbing, electrical work, minor construction,



furniture or other external providers .Reading and interpretingtechnical drawings, plans and installation documentation .Carrying out thephysical installation of connected equipmentat customer locations.Completing connections involvingwater, drainage, electricity and network connectivity .Configuring equipment and ensuring correct communication between the device and its digital platform.Performingfunctional tests, commissioning and final validationbefore handing over the installation to the customer.Troubleshooting technical issues during installation and identifying effective solutions directly in the field.Training customers and internal teams on thebasic operation and use of the system .Creating, maintaining and continuously improvinginstallation procedures, technical documentation and troubleshooting guides .Documenting recurring incidents and building a structuredtechnical knowledge base .Supporting and training new internal and external installers.Gradually taking ownership of the company'sexternal installer network, including selecting, evaluating, training and certifying technical partners.Auditing external installations to ensure they meet the company'stechnical and quality standards .Providing technical support to external installers during complex deployments.Helping define which installations can be independently handled by external partners and which require direct internal technical involvement.What we need:3+ years of experiencein technical installation, field service, industrial maintenance, plumbing/HVAC, professional equipment, sanitary equipment or a similar hands-on technical environment.Previous experience carrying outtechnical installations directly at customer sites .Solid practical knowledge ofplumbing, water supply and drainage systems .Basic knowledge ofelectrical systemsand the ability to safely identify installation requirements.Basic understanding ofEthernet,



Wi-Fi and device connectivity .Ability toread and interpret technical drawings and plans .Strong practical ability usingtools and carrying out hands-on technical work .Experience withcommissioning, technical validation and troubleshooting .Strong diagnostic and problem-solving skills, with the ability to quickly identify what is technically feasible and propose alternative solutions when necessary.Ability to understand systems combininghardware, connectivity and software .Strong organizational skills and the ability to manage installations autonomously from preparation through final delivery.Good communication andcustomer-facing skills .Ability to clearly explain technical concepts andtrain other people .Strong attention to detail and ability to properlydocument installations, incidents and solutions .Availability totravel regularly to customer sites .Professional English .Professional English level .Nice to HaveExperience coordinatingcontractors, subcontractors or external technicians .Previous responsibility fortraining or certifying external installers or technical partners .Experience managing several installations or deployments simultaneously.Experience installing or maintainingconnected devices, IoT products or smart equipment .Experience working with products combininghardware and software .Previous experience inHealthTech, professional sanitary equipment, HVAC, industrial equipment or similar technical environments .Experience working in astartup, scale-up or fast-growing technology company .Experience creatingtechnical procedures, installation manuals, checklists or troubleshooting documentation .What we offer:Join afast-growing HealthTech companybuilding a new generation of intelligent, connected health technologies.Work at the intersection ofembedded systems, hardware, IoT, cloud, AI and digital health .Build technologies powering products already used byleading sports organizations and enterprise customers worldwide .Take ownership ofhigh-impact projects, from embedded software development through system integration and production.Collaborate with a talented multidisciplinary team acrossHardware, Backend, AI, Data and Product .Have avisible impact on technical and architectural decisionsas the platform and engineering organization continue to evolve.Work in a fast-paced environment with a high level ofautonomy and ownership .Strong opportunities forprofessional growth and technical leadershipas the company scales internationally.Competitive compensationbased on experience.#J-18808-Ljbffr

📌 Installation & Deployment Specialist (Madrid)
🏢 Merlin Digital Partner
📍 Madrid