Tech Lead – Customer Success (Valencia)At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a healthy baby.Vitrolife Group is a integral provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.Build Things the Right Way (Together)Location:Parque Tecnológico, Paterna, Valencia, SpainYour MissionYour mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products, while fostering strong engineering practices and effective collaboration across teams.What You’ll DoDesign and evolve the technical architecture of the productBreak down features into technical tasks and concrete implementation approachesLead sprint planning and technical refinementEnsure ci/cd and operational practices are in placeCollaborate with platform, security, and enterprise architecture teamsMentor developers and raise the technical bar across the teamIdentify and mitigate technical risks, dependencies,



and debtSupport incident resolution and root cause analysisWhat You BringStrong hands-on experience as a senior engineer or technical leadExperience of acting as a technical lead in agile or product teamsSolid understanding of cloud-native architectures and integrationsAbility to make clear technical decisions and explain trade-offsA pragmatic mindset: progress over perfection, but never recklessNice to HaveExperience with healthcare interoperability standards (e.G., FHIR)Regulatory/compliance domain experience (GxP, 21 CFR Part 11, HIPAA, GDPR)Containerization and orchestration (Docker, Kubernetes, Azure Container Apps)Advanced observability tools and APM solutionsSpanish would be a plusBackground & ExperienceStrong background as a senior engineer, developer, or technical architectExperience leading and coaching engineers in product-oriented teamsProven ability to run effective delivery teams and establish healthy ways of workingSolid understanding of cloud platforms, integrations, and modern architecturesAbility to collaborate with Enterprise Architecture on standards and constraintsExperience working in enterprise-scale or regulated environments is a plusWhy Join Us?Work on real-world products where technology has a direct impact on the business, laboratory operations, and ultimately patient outcomes.Join an IT organization that is investing in modern technologies and giving engineering teams a strategic role in the company’s growth.Have a clear mandate, ownership, and the opportunity to influence technical decisions and ways of working.Collaborate closely with Product Owners, Architects, Security, and Platform teams in an international environment.Be part of a culture that values engineering quality, innovation, collaboration, and sustainable development.Benefit from a hybrid working model, flexible working hours, and private health insurance.Please note that the interview process will be conducted in English.Vitrolife Group is an equal opportunity employer. We welcome and encourage applications from people with disabilities.Department IT Locations Valencia Remote status Hybrid Employment type Full-time#J-18808-Ljbffr

📌 Tech Lead – Customer Success (Valencia) (Madrid)
🏢 Vitrolife & Igenomix Brasil, part of Vitrolife Group
📍 Madrid