Job TitleCustomer Engineer (External Identities)Job DescriptionWe’re Concentrix, an intelligent transformation partner focused on technology and intelligence. We empower the world’s best brands with advanced technology solutions, data insights, and deep industry expertise, helping companies simplify how they work, interact, and transact. Our general team shapes new careers across 70+ countries and is recognized as a World’s Best Workplace and a top company for career growth and culture. Join us and be part of this journey toward greater opportunities and brighter futures.Role TypeAdvisory – architecture, consulting, and support to help customers drive solutions and resolutions.Skills RequiredActive Directory & Microsoft Entra ID External Identity ManagementBroad knowledge of Microsoft Entra ID products, including Microsoft Entra ID External Identities, Microsoft Entra B2C (custom policies), Microsoft Entra B2B, Microsoft Entra for Customers, Cross-Tenant Access Settings, Cross-Tenant Access Synchronization, and Microsoft Entra ID P1Optional SkillsMicrosoft Entra Connect, Active Directory Federation Services, Microsoft Identity ManagerTechnical experience with hybrid infrastructures,



architecture designs, and technology management8+ years of customer‑facing experience in systems architecture, administration, operations, software support, IT consulting, on‑premises and cloud support for enterprise or government customers, and advanced troubleshootingUnderstanding of Microsoft’s Modern IT Architecture and StrategyTrack record in planning, deploying, operating, and optimizing cloud environmentsAzure certifications (Azure Solutions Architect Expert, Azure Security Engineer Associate, Azure Administrator Associate, Azure Cybersecurity Administrator, Identity and Access Administrator)Ability to work independentlyStrong customer service, problem‑solving, communication, and executive‑level interpretation skillsAdvanced Microsoft certifications preferredBA/BS or higher in Information Technology or equivalent experienceExpert level knowledge of Microsoft enterprise software productsDemonstrated excellent customer service skillsRelevant CertificationsSC-300 Identity and Access Administrator Associate#J-18808-Ljbffr

📌 Customer Engineer (External Identities) (Barcelona)
🏢 Concentrix
📍 Barcelona