Cybersecurity Help Desk / Support (Madrid)

Cybersecurity Help Desk / Support (Madrid)

09 oct
|
Dexian Europe
|
Madrid

09 oct

Dexian Europe

Madrid

Position : Cybersecurity Help Desk / Support (4-Month Assignment)Location : SpainCybersecurity Support Analyst to join their cybersecurity team on a short-term contract engagement. This role is designed to provide immediate support by addressing cybersecurity-related tickets, assisting with Data Loss Prevention (DLP) activities, and supporting day-to-day security operations while the organization completes its search for a full-time employee.The ideal candidate will have experience working in a Security Operations Center (SOC) environment, strong troubleshooting skills, and hands-on exposure to cybersecurity tools and incident response processes.Key ResponsibilitiesManage and resolve cybersecurity-related service desk and security ticketsPerform initial triage and investigation of security incidents and alertsSupport CyberArk administration processes, including privileged access requests and administrative elevationsWebsite access approvals and reviewsUSB device access requestsSecurity policy exceptionsInvestigate suspicious activities and assist with malware analysis effortsSupport incident management activities and escalation processesAssist users with security-related software installations and access issuesIdentify repetitive manual tasks and create automation opportunities to improve operational efficiencyCollaborate with the cybersecurity team to maintain security controls and ensure timely ticket resolutionDocument findings, procedures, and remediation activitiesRequired Qualifications3 to 4 years of cybersecurity experience within a helpdesk environmentExperience working in a Security Operations Center (SOC)



or cybersecurity operations environmentHands-on experience with CyberArk or similar Privileged Access Management (PAM) solutionsUnderstanding of incident response and security ticket triageFamiliarity with malware analysis concepts and investigative techniquesExperience supporting DLP programs and security policy enforcementAbility to independently investigate and resolve security-related issuesStrong communication and documentation skillsPreferred QualificationsExperience automating repetitive security or help desk tasks using scripting or workflow toolsExposure to endpoint security platforms, SIEM tools, or threat detection technologiesExperience supporting enterprise-level cybersecurity operationsDexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive general services and support.Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit https://dexian.Com/.Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.#J-18808-Ljbffr

📌 Cybersecurity Help Desk / Support (Madrid)
🏢 Dexian Europe
📍 Madrid

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