Miratech is seeking a Contact Center Operations & Optimization Consultant to lead strategic transformation by defining the operating model and building a roadmap for process, workforce, and capability improvements. You will own the vision, business case development, stakeholder alignment, and adoption strategy, working with internal and partner teams.The idóneo candidate brings 10+ years in contact center operations, expertise in CCaaS platforms (Genesys Cloud), and a track record of translating#J-18808-Ljbffr
📌 Strategic Contact Center Ops Leader (Madrid)
🏢 Miratech Group
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.