Dutch Customer Support- Remote (Madrid)

Dutch Customer Support- Remote (Madrid)

09 oct
|
Rec_MRC
|
Madrid

09 oct

Rec_MRC

Madrid

This is a remote position. We are looking for fluent Dutch speakers (C1 min) with a good English level (B2 min) to work in customer support positions. You will be assisting clients of renowned worldwide companies and working in an international environment.What we are looking for in a candidate:Speak C1 level of Dutch and B2 of EnglishGood communication and soft skillsWillingness to learnWhat you will have to do:Communicate with customers (by chat, e-mail and phone) and ensure maximum satisfactionYour role involves providing exceptional B2B customer support; you will be responsiblefor assisting business clients with inquiries, troubleshooting issues,



and providing tailored solutions to optimize their use of our client's services.Deliver excellent personalized service and assist sellers through communication channels which may include Phone, Email, and/or Chat in a variety of areas, including but not limited to:Identify account holderVerify account informationComply with all regulatory guidelines and procedures provided by Customer.What you will be offered:Complete paid trainingPrivate health insuranceMany other benefitsImportant information:It is mandatory that you have an EU passport or a Spanish residence card.When you apply for this vacancy, you are giving us your GDPR consent. Your CV may be shared with the client directly for the purpose of recruitment.#J-18808-Ljbffr

📌 Dutch Customer Support- Remote (Madrid)
🏢 Rec_MRC
📍 Madrid

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