Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence.Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth.How we work at AircallWe’re customer-obsessed, data‑driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast‑moving environment where trust and impact matter, you’ll feel at home here.You will work closely with Account Executives (AE), and you will engage inbound prospects via chat and over the phone, to qualify them and discuss the opportunity with AEs.



This role is integral in the gathering of pre‑sales prospect information and also in its collaboration with Sales teams across the RegionThe adecuado candidate would bring a positive energy to the team, is curious, and motivated to learn. Customer‑facing experience is key - this position will be the perfect start to launch your sales career. All in all, this role will enable you to develop consultative sales skills and grow professionallyKey ResponsibilitiesFilter and qualify top‑of‑funnel, inbound leads per chat and over the phoneHighlight Aircall product features and business advantages to raise curiosity and interestAssist AEs of all regions to boost the sales cycle: booking demos and meetings, documenting activities in SalesforceContinuously learn and update skills and keep aware of industry trendsFirst sales or customer facing experienceQualificationsFluent in Spanish & English : you will be emailing, calling, meeting prospects on the spanish marketSpanish market knowledge is important (can be gathered from having worked / lived there, or affinity to the culture, etc.)Good communication skills: active listening, empathy, problem‑solving attitudeTime management and organisation skills: ability to manage several accountsA willingness to develop your sales skills.



Your first two weeks will be spent at the Aircall Sales Academy and there will be continuous training and development.AI curiosity and knowledgeWhy join us?Key moment to join Aircall in terms of growth and opportunitiesOur people matter, work‑life balance is important at AircallFast‑learning environment, entrepreneurial and strong team spirit45+ Nationalities: cosmopolite & multi‑cultural mindsetCompetitive salary package & benefitsDE&I StatementAt Aircall, we believe diversity, equity and inclusion – irrespective of origins, identity, background and orientations – are core to our journey.We pride ourselves on promoting active inclusion within our business to foster a strong sense of belonging for all. We’re working to create a place filled with diverse people who can enrich and learn from one another. We’re committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.We will constantly challenge ourselves to make sure that we live up to our ambitions around diversity, equity and inclusion, and keep this conversation open. Above all else, we understand and acknowledge that we have work to do and much to learn.Want to know more about candidate privacy? Find our Candidate Privacy Notice here.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr

📌 Sales Development Representative - Iberia (Madrid)
🏢 Aircall
📍 Madrid