Purpose and Passion • Comprehensive Benefits • Life-Work Integration • Community • Career Growth
At Boston Scientific, you will find a collaborative culture driven by a passion for innovation that keeps us connected on the most essential level. With determination, imagination and a deep caring for human life, we’re solving some of the most important healthcare industry challenges. Together, we’re one general team committed to making a difference in people’s lives around the world. This is a place where you can find a career with meaningful purpose—improving lives through your life’s work.
Start a career that helps improve lives.
Are you fluent in multiple languages and passionate about helping people? Do you enjoy solving problems and working in an international environment? If so, we'd love to hear from you.
As part of Boston Scientific's LATITUDE & Neuromodulation Customer Support team, you'll work closely with patients and healthcare professionals across Europe,
providing support for innovative medical technologies that help patients manage their health and stay connected with their healthcare teams.
This is an exciting opportunity to gain valuable experience within a global healthcare company, develop specialist expertise, and contribute to a purpose-driven mission from day one.
Your responsibilities:
• Deliver exceptional support to patients and healthcare professionals through phone, email, and other communication channels.
• Guide patients through the setup, use, and troubleshooting of remote monitoring and neuromodulation devices, ensuring a smooth and positive experience.
• Build trusted relationships with customers by providing clear, empathetic, and solution-oriented support.
• Educate and train patients and healthcare professionals on Boston Scientific technologies and best practices.
• Partner with clinics to improve remote patient management processes.
• Investigate and resolve technical and process-related issues, escalating complex cases wh
📌 Multilingual Customer Support Graduate (Madrid)
🏢 Boston Scientific
📍 Madrid
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Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.