Santander seeks a Conversational AI Program Lead to drive the global transformation of chat experiences across its channels. You will lead end-to-end implementations of Integral Conversational AI Products, collaborating with local CDAIOs, technology teams, and business units to enhance customer experience and optimize operations.You will manage cross-functional teams in an agile environment, evaluate new AI features, and translate business needs into scalable, compliant AI use cases.#J-18808-Ljbffr
📌 Global Conversational Ai Transformation Lead (Madrid)
🏢 Santander
📍 Madrid
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