Job Description
- Permanent contract – Barcelona (remote 4d per week)
- End Client / Food Industry
- From 40 K€ gross annual salary

Kaino, a specialized recruitment firm, is hiring an
ERP / Application Support Specialist
for an international food company, to strengthen its internal IT support capabilities and support the continuous improvement of its business applications.

Missions
- Provide day-to-day support to internal users across key business areas such as Purchasing, Finance and Inventory
- Investigate application issues, identify root causes and ensure timely resolution
- Understand ERP configuration and troubleshoot functional or technical issues
- Manage and follow up support tickets, ensuring clear communication with users
- Support ERP-related integrations, automations and system improvements
- Work closely with Business Operations and IT teams to understand user needs and resolve system issues
- Support configuration changes, system updates and new user onboarding
- Participate in ERP improvement initiatives and smaller IT projects




- Coordinate with internal teams and external partners when escalation is required
- Maintain clear and accurate documentation of incidents, resolutions and system changes

Requirements
PROFILE:
- Around 3 to 6 years of experience in Application Support, ERP Support or a similar role
- Hands-on experience with an ERP system such as SAP Business One or a comparable solution
- Good understanding of business processes related to Purchasing, Finance and Inventory
- Strong troubleshooting and root-cause analysis skills
- Experience working with ticketing systems
- Good knowledge of SQL
- Comfortable working directly with business users and translating functional issues into technical solutions
- Experience with ERP implementation, configuration or system upgrades is highly appreciated
- Exposure to integrations and automation is a plus
- Fluent English required
- Autonomous, service-oriented and comfortable working in an internat

📌 ERP / Application Support Specialist (Barcelona)
🏢 Kaino
📍 Barcelona