Dsm-firmenich in Barcelona (Spain) or Grasse or Dax (France) is seeking a Senior Specialist CX to support order-to-cash processes, maintain customer data and build strong relationships with customers and internal teams.You will monitor KPIs, provide regular reports, handle escalations, and contribute to continuous improvement while working in a bilingual environment with English as a primary language and optional French. This is a permanent contract with day shifts.
📌 Senior Cx (Madrid)
🏢 dsm-firmenich
📍 Madrid
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