Location:Madrid, M, ES¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación.Are you a strategic leader passionate about shaping scalable, resilient operating models in a integral insurance environment? Join Swiss Re Corporate Solutions and play a defining role in how Credit & Surety delivers best-in-class service and sustainable growth - through operational excellence and tech-enabled transformation.About the RoleAs Head of Operating Model Excellence, Credit & Surety, you will lead the design, evolution, and implementation of the operational model for one of Swiss Re Corporate Solutions' core business areas. You will shape how work is structured and delivered across underwriting, operations, and enabling functions - driving service quality, efficiency, control effectiveness, and scalability.Leading a focused team of specialists across process, data, technology, and transformation, you will translate strategic priorities into clear target-state designs, governance frameworks, and executable roadmaps.



This is a high-visibility role with broad cross-functional exposure and real influence over the long-term direction of Credit & Surety.Key ResponsibilitiesOperating Model Strategy & DesignLead the design and evolution of the Credit & Surety e2e operating model, including leveraging AI to enhance efficiency and decision-makingTranslate targeted business outcomes into target-state processes, service models, governance structures, and operating principlesProgram manage technology-enabled initiativesTransformation & Continuous ImprovementIdentify optimization opportunities and implement sustainable solutionsIdentify risks and control gaps and drive mitigationTrack outcomes and embed continuous improvementCross-Functional LeadershipAct as a trusted partner to business and functional leadersDrive collaboration across functions and regionsAlign stakeholders around clear direction and outcomesAbout the TeamThe Operation

📌 Ai-Driven Operating Model Leader – Credit (Madrid)
🏢 Swiss Re Corporate Solutions
📍 Madrid