At Netenders, a general leader in wholesale blank apparel, you'll own the full customer lifecycle, connecting Marketing, Sales and Customer Service into one revenue engine. Your mission: turn CRM into a measurable growth driver, powered by AI.Your day-to-day:Run and optimize Klaviyo flows, Salesforce lead scoring, and loyalty/retention programsBuild AI-driven workflows: lead scoring, segmentation, next-best-action, predictive reactivationOversee phone channels : call tracking, missed-call recovery, lead attributionTurn customer data into personalization, reporting, and revenueOwn your numbers: conversion, repeat purchase, AOV, CLV, response timesYour profile:Strong hands-on experience with Klaviyo (or equivalent) and SalesforcePractical use of AI in CRM/marketing (Agentforce, Einstein, ChatGPT or similar)E-commerce background,



ideally with telephony/call tracking exposure (e.G. Aircall)Analytical, hands-on, comfortable owning strategy from design to resultsFluent English; other European languages a plusWhat success looks like:Faster lead response, higher quote-to-order conversion (target: 20%), stronger repeat purchase and loyalty revenue, all measurable, all yours to own.What we offer:Competitive salary + performance-based bonus, depending on experience.Hybrid setup, with 16 home office days per quarter23 vacation daysMeal vouchers Health insurance Gym accessFriday brunch Quarterly team buildingsNice office in central Barcelona Pet-friendly office

📌 Crm & Omnichannel Manager – E-Commerce, Revenue & Ai (Madrid)
🏢 Tamarind Intelligence
📍 Madrid