The Lemon Consulting in Barcelona is seeking a Team Lead to manage a customer and consumer service team on-site. You will drive performance, mentor staff and coordinate with Quality and Senior Supervisor to meet service objectives.You will lead reporting, KPI tracking and process improvements, while ensuring deadlines and high-quality customer interactions. Fluent in English and Chinese, with native Danish, you will shape a collaborative, results-oriented environment.
📌 Team Lead, Customer Service (Madrid)
🏢 The lemon Consulting
📍 Madrid
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