PositionProduct Operation Support Engineer – Distribution Automation (T300/T500/Saitel, potential protection relays). Location: Sevilla, Spain (option in the UK).Responsibilities- Investigate customer product field failures and perform root‑cause analysis to component level using the 8D problem‑solving methodology, producing Technical Expertise Assessment (TEX) reports.- Identify patterns in failure modes or potential hardware design weaknesses, and present possible root causes and solutions to integral hardware design, L3 technical support and quality teams.- Provide technical support for production and repair activities when hardware failure trends are identified, including board‑level root‑cause failure analysis and support for corrective actions.- Support the global R&D; teams with component obsolescence management by identifying alternative components and implementing test plans to confirm suitability.- Assist with hardware design issues identified during verification,



validation or EMC testing of new and existing designs.- Build and maintain knowledge of Schneider Electric distribution automation products, including hardware design, product features, test tools and test philosophies, to deliver high‑quality technical support across all business areas.Qualifications- Bachelor’s degree or higher in Electrical or Electronics Engineering (analog and digital). Minimum of two years’ product hardware development experience.- Good knowledge of the complete hardware development lifecycle, including identification of design weaknesses, design‐for‑manufacture, test and manufacturing processes.- Experience preferred with protective relays, RTUs, modular products, or distribution‑automation products, and familiarity with communication protocols and EMC design and test.- Proficiency with the 8D problem‑solving process and Failure Mode and Effects Analysis (FMEA).- Team player with experience working in a multi‑site development environment.- Strong documentation skills for prod

📌 Product Operation Support Engineer (Sevilla)
🏢 Schneider Electric
📍 Sevilla