Role based in Barcelona - EU work permit mandatory - No VISA sponsorshipFull-time position - Monday to Friday - 38 hours per weekAbout NabooNaboo is the European leader in MICE procurement. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events.Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors.Naboo is no longer just a French success story. We are becoming a integral category leader with offices in Paris, Barcelona, Montreal, Hamburg, New York and Singapore. Naboo is scaling fast with strong backing from top-tier international investors.Role & ResponsibilitiesYou will be part of our Finance Operations based in Barcelona. On a day to day basis you will:Make sure past events have the correct final amounts from each supplier and are correctly invoiced to ClientsProvide clear answers to Clients/Suppliers when they have questions about invoices,



purchase orders and payments.Follow-up on outstanding items and manage potential disputesManage cancellations and event postponementsParticipate in the improvement of internal processesRecruit, onboard, and train junior team membersCompensation & BenefitsPackage : 30000€ to 40000€ depending on experienceAlan health insurance: 100% coverage for the employee alone (no coverage for spouse or child)Cobee card credited each month with €150 to cover transport and meal expensesSports subscription with ClasspassOccasional remote: 1 day per week once probation period is approvedBeautiful offices in the center of BarcelonaTop-notch work equipment (MacBook)Events that bring our team togetherIdeal CandidateYou have 2+ years of experience in a Finance / Billing Operations role at a tech scale-upYou are fluent in English and in French (50% of Finance Operations are still in French)You are comfortable working with CRM tools (HubSpot or similar)You enjoy client interaction and working as part of a teamYou like numbers, you are very well organized and you pay attention to detailYou can demonstrate how you have used AI or automation to improve operationsYou are the perfect candidateYou are looking for serious challenges and responsibilities from day oneYou want to thrive in a high growth environmentAre excited about shaping a function (almost!) from scratchYou are not scared to build the plane while flying it#J-18808-Ljbffr

📌 b Customer Support Lead (Madrid)
🏢 Naboo.app
📍 Madrid