We are seeking a Control Tower Operations Lead to drive the successful implementation and ongoing operation of a integral logistics network. Based in Valencia, this role will ensure operational readiness, govern end-to-end execution, and lead cross-functional coordination to deliver stable, efficient, and customer-focused operations. You will play a key role in translating network design into operational reality by establishing processes, managing operational risks, driving governance, and ensuring continuous improvement across the supply chain.Key Responsibilities- Lead operational readiness activities, including process design, SOPs, training, and go-live planning.- Establish and drive governance routines to monitor performance, manage risks, and ensure timely resolution of operational issues.- Own Control Tower operational standards covering planning, booking coordination, milestone tracking, exception management, and escalation processes.- Ensure routing guides, service rules, lead times,



and operational procedures are effectively embedded into daily operations.- Collaborate closely with Procurement, Network Planning, Operations, IT, and external partners to support successful service delivery.- Monitor operational performance, identify improvement opportunities, and drive corrective actions.- Lead post-go-live stabilization activities, root-cause analysis, and continuous improvement initiatives.- Manage operational risks across suppliers, transport providers, terminals, systems, and other critical dependencies.What We Are Looking For- Experience in Control Tower operations, logistics, transportation, supply chain, or network operations.- Strong knowledge of multimodal logistics and end-to-end supply chain processes.- Proven experience leading operational governance, process implementation, and large-scale operational transitions.- Strong stakeholder management skills with the ability to influence across multiple functions and organizational levels.- Excellent pro

📌 Global Control Tower Lead (Alicante (Alacant))
🏢 Apm Terminals
📍 Alicante (Alacant)