We are looking for an IT O&L; System Lead to ensure the operational excellence, stability, and compliance of a group of systems and applications within a integral IT environment.In this role, you will oversee day-to-day system operations, ensuring compliance with IT standards and coordinating activities across business and IT teams. You will combine IT Service Management practices with a solid technical understanding of infrastructure, cloud, databases, networking, and data platforms, while supporting system transitions, enhancements, and lifecycle management.TASKS & RESPONSIBILITIES :- Monitor SLAs, access and identity controls, audit trails, and other operational requirements.- Ensure operational compliance and maintain the required system documentation.- Coordinate backup, recovery, disaster recovery testing, and infrastructure patching activities.- Manage incidents, problems,



and changes throughout the system lifecycle.- Implement small software enhancements and configuration changes.- Coordinate software management and system-related activities across IT and business teams.- Collect, assess, and process demands from business users.- Work with Infrastructure teams on system remediation, migration, replacement, and decommissioning.- Coordinate system archiving and retirement activities.- Support the onboarding of systems from functional areas into the EOC.- Oversee knowledge transfer, shadowing, and reverse-shadowing during system transitions.- Communicate transition progress and results to the EOC reporting team.- Contribute to continuous improvement and operational excellence across assigned systems.SKILLS :- 2 years of experience as a System Lead or in a similar IT operations/support role.- Solid understanding of IT infrastructure, including databases, servers, cloud platforms, and networking.- Knowledge of IT Service Management and ITIL principles; ITIL v3/v4 Fundamentalscertification.- Working knowledge of AWS services such as Glue, PySpark, Lambda, S3, SNS, St

📌 It O&L System Lead | Pharma (Madrid)
🏢 remoteo
📍 Madrid