b Customer Support Lead (Madrid)

b Customer Support Lead (Madrid)

09 oct
|
Naboo.app
|
Madrid

09 oct

Naboo.app

Madrid

Role based in Barcelona - EU work permit mandatory - No VISA sponsorshipFull-time position - Monday to Friday - 38 hours per weekAbout NabooNaboo is the European leader in MICE procurement. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events.Whether it’s a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors.Naboo is no longer just a French success story. We are becoming a integral category leader with offices in Paris, Barcelona, Montreal, Hamburg, New York and Singapore. Naboo is scaling fast with strong backing from top-tier international investors.Role & ResponsibilitiesYou will be part of our Finance Operations based in Barcelona.



On a day to day basis you will:Make sure past events have the correct final amounts from each supplier and are correctly invoiced to ClientsProvide clear answers to Clients/Suppliers when they have questions about invoices, purchase orders and payments.Follow-up on outstanding items and manage potential disputesManage cancellations and event postponementsParticipate in the improvement of internal processesRecruit, onboard, and train junior team membersCompensation & BenefitsPackage : 30000€ to 40000€ depending on experienceAlan health insurance: 100% coverage for the employee alone (no coverage for spouse or child)Cobee card credited each month with €150 to cover transport and meal expensesSports subscription with ClasspassOccasional remote: 1 day per week once probation period is approvedBeautiful offices in the center of BarcelonaTop-notch work equipment (MacBook)Events that bring our team togetherIdeal CandidateYou have 2+ years of experience in a Finance / Billing Operations role at a tech scale-upYou are fluent in En

📌 b Customer Support Lead (Madrid)
🏢 Naboo.app
📍 Madrid

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