Dutch Speaking Customer Support SpecialistAbout Mercier Consultancy GroupMercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities within the Customer Support Services sector, ensuring every candidate finds a role that aligns with their professional ambitions and lifestyle preferences.Job OverviewWe are currently seeking a talented individual for the Dutch Speaking Customer Support Specialist position in Bulgaria. This is a unique opportunity to join a vibrant, multinational team in Sofia, where you will provide high-quality assistance in a fast-paced Customer Support Services environment while enjoying a fully supported international career transition.Key ResponsibilitiesDeliver exceptional omnichannel support to Dutch-speaking clients,



maintaining the highest standards of the Customer Support Services industryResolve complex inquiries and technical issues through effective communication and proactive problem-solvingMaintain detailed and accurate records of all customer interactions in the company databaseCollaborate with international teams to optimize workflows and enhance the overall customer experienceStay updated on product knowledge and service policies to provide accurate and relevant information to clientsConsistently meet and exceed individual and team performance targets to ensure service excellenceContribute to the positive and collaborative culture of the Sofia officeRequirementsNative or fluent Dutch (spoken and written) is mandatory for this roleValid EU passport is required for all candidates seeking Dutch-speaking jobs in this locationStrong proficiency in English to ensure effective communication within our integral teamPassion for Customer Support Services and a genuine desire to help othersExcellent interpersonal skills and a professional attitude toward client relationship manage

📌 Dutch Speaking Customer Support Specialist (Madrid)
🏢 Mercier Consultancy MD
📍 Madrid