Who you are:We are looking for an IT Support Specialist who provides end‑user computing support across Geotab’s offices and remote workforce, ensuring general IT standards are followed.What you’ll do:As an IT Support Specialist your key area of responsibility is to provide efficient end‑user computing support and manage workplace IT infrastructure.How you’ll make an impact:- Respond to and resolve Service Desk tickets while maintaining SLA compliance.- Install, configure, move, and upgrade workstations (Windows, Mac, Linux, ChromeOS) and peripherals.- Provide hardware/software troubleshooting for desktops, laptops, and mobile devices.- Perform patch management, vulnerability remediation, and agent maintenance for workstations.- Onboard and offboard employees, including preparing, shipping, and receiving IT equipment.- Support Google Workspace administration, including email, Drive, and account management.- Maintain and support printers, scanners, badge access systems, and meeting rooms.- Track, manage, and maintain IT asset inventory (computers, peripherals,



cell phones).- Manage the full lifecycle of corporate mobile devices, including ordering, activation, and upgrades.- Contribute to and maintain IT knowledge base and documentation.- Oversee IT operations for office spaces, LAN rooms, and data closets.- Support networking hardware (switches, routers, firewalls, wireless APs) in coordination with network teams.- Assist with the installation and maintenance of A/V equipment (Google Meet rooms, Userful LED walls, projectors, etc.).- Work with vendors to install and maintain ISP connections, power circuits, and cabling.- Ensure best practices for power, cooling, cabling, and labeling in office IT environments.- Support office expansions, renovations, closures and new site deployments in collaboration with Facilities.- Perform regular audits of IT equipment and infrastructure to maintain operational efficiency.- Participate in incident response and troubleshooting rela

📌 It Support Specialist Technical Operations Madrid, Spain
🏢 Geotab
📍 Madrid