With over 25 years of experience, Birgit Müller Cocina y Vida SL is a highly regarded kitchen design studio specializing in bespoke kitchens and high-end interior projects. We work with an international clientele and are known for combining exceptional design, functionality, and craftsmanship.Role DescriptionWe are seeking a full-time Administrative & Customer Care Coordinator to join our team on-site in Palma de Mallorca.This is a dynamic role combining office administration, financial coordination, supplier management, and customer service. You will play a key role in ensuring the smooth day-to-day operation of the business while providing excellent support to our clients before and after installation.Key ResponsibilitiesPrepare and send client invoicesProcess and organize supplier invoicesSchedule and monitor supplier paymentsMaintain records of receipts, expenses,



and important documentationTrack payment deadlines and key administrative datesPrepare and organize quarterly documentation for our external accounting firmMaintain accurate filing systems and project recordsCoordinate customer service requests and after‑sales supportContact appliance manufacturers, suppliers, and technical service providers on behalf of clientsArrange service appointments and follow up on warranty claimsResolve minor customer issues and ensure a positive customer experienceCommunicate with suppliers, installers, and external partnersSupport project coordination and general office administrationQualificationsProfessional fluency in German and Spanish (spoken and written) – requiredStrong organizational and administrative skillsExperience in office administration, customer service, operations, or bookkeeping supportExcellent communication and interpersonal skillsAbility to manage multiple tasks and priorities independentlyProficiency in Microsoft Office and digital administration toolsCustomer-focused, proactive, and solution-oriented mindsetEnglish language skills are a plusWhat We Off

📌 Administrative & Customer Care Coordinator (Madrid)
🏢 Birgit Müller Cocina y Vida
📍 Madrid