ОписаниеDatavant is a healthcare data collaboration platform that provides secure, accessible, and actionable data solutions for providers, health plans, researchers, and life sciences companies. Its Provider Console connects provider-facing products and supports onboarding, request management, billing, forms, certification, and notifications.ЗадачиDefine and maintain the overall experience architecture of Provider ConsoleIdentify and resolve inconsistencies across product surfaces, including navigation patterns, terminology, and interaction modelsDesign provider journeys spanning multiple productsBuild and maintain a shared component library and pattern documentation in coordination with the broader design systemLead the design effort to reduce provider reliance on supportMap current provider calls and emails and design friction out of those experiencesDesign transparent, real-time request status experiencesCreate onboarding and setup flows for provider credentials, users,



and preferencesDesign proactive notification and alert systemsEvaluate and design progressive disclosure based on provider role and contextConduct provider research with external organizations and internal proxy teamsAnalyze support ticket data, call drivers, and AM escalations to identify self-service opportunitiesRun usability testing on new workflows, especially onboarding and first-time experiencesBring provider needs into roadmap and prioritization conversationsPartner with the Provider Console PM, engineering team, and adjacent product teamsWork with Solutions Consulting and Account Management teams on provider feedbackCommunicate design decisions, explorations, and rationale clearlyProduce clear specifications, test meaningful prototypes, and ensure delivery matches design intentMap the Provider Console experience end-to-end within the first 90 daysIdentify the top 3–5 consistency and self-service gapsDevelop a hypothesis about which provider support contacts are design-solvableShip one im

📌 Ux Designer For Healthcare Workflows (Madrid)
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📍 Madrid