Technical Service Engineer (Vallés)

Technical Service Engineer (Vallés)

09 oct
|
Markem-Imaje Spain
|
Vallés

09 oct

Markem-Imaje Spain

Vallés

Dover Imaging & Identification (DII) is a segment of Dover Corporation that includes the following brands: Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets. With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII.Location: Remote, Valencia areaThe Role As Field Service Engineer you will be a part of our technical service team in Spain (in your assigned area), providing technical support to our local customers. You will have an opportunity to develop your professional career in a highly professional environment with innovative equipment.What you will do:- Perform pre-installations, installations,



and maintenance activities for our equipment.- Deliver technical training both internally and externally as required.- Complete service reports accurately, noting time confirmation, spare part usage, tasks performed, service product, fault/solution codes, installed base data maintenance (serial number, ink, counter value, functional location), reverse flow, billing block code, and billing request confirmation.- Promote MI service solutions to maximize customer uptime and sales growth, maintaining a strong focus on customer satisfaction.- Collaborate closely with the Sales team to build strong relationships and assist in achieving revenue targets.- Travel to customer sites within your assigned area, with occasional national or international travel for training and meetings.What you need to have:- Prior experience as a Field Service Engineer or Technical Service Engineer.- Technical qualifi

📌 Technical Service Engineer (Vallés)
🏢 Markem-Imaje Spain
📍 Vallés

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