Alan is on a mission to end the wait in healthcare by combining prevention, insurance and care into a single experience. The Care team seeks a Customer Support expert in Spain to transform member requests into delightful experiences, guiding members with clear, accurate information and empathetic care.This role blends member support (about 80%) with driving Care projects (about 20%), requiring fluency in Spanish and English, strong written communication, and comfort with digital tools.
📌 Care Expert (Madrid)
🏢 Alan
📍 Madrid
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