Administrator Support Technician (Madrid)

Administrator Support Technician (Madrid)

09 oct
|
United ITs
|
Madrid

09 oct

United ITs

Madrid

Full Time | Valencia, Spain (On-site) or Brindisi, Italy (On-site)Location: Valencia, Spain or Brindisi, ItalyRequired Technical SkillsScope of Work:Perform database administration tasks of MSSQL and open source databases; Provide day-to-day support and maintenance of applications and tools for the UNICC and partners; Resolve in a timely manner Tier-2 application issues and escalated Tier-3 issues to Designated focal points; Assist in the evaluation, configuration and installation of new releases in accordance with established configuration management standards; Assist in applications structural changes required during system upgrades; Assist in the deploymentof tools and in the implementation of processes to assist in operational support; Assist in responding to application-related queries from end users in remote locations; Facilitate knowledge transfer to Tier-1 and deliver end-user training sessions on the application functionality.Assist in the development and in the updating of software applications related documentation, including technical documentation and system reports,



attend operational and other meetings; Provide standby and on-call 24×7 support, and work in shifts when requested; Provide other ad hoc support either within your team or in other teams as required – this includes the participation in special projects or support to service delivery for short period of time on a part‑time or full‑time basis upon request from the senior management; Perform other duties, asrequired.The resourceMUSThave the following skills and experience::3 to 5 years of experience in application maintenance and general IT support; Assist in deploying and maintaining cloud identity platforms based on client requirements.Good working knowledge of client/server applications in a Windows/Linux environment; Good working knowledge of Database Management; Very good knowledge of English (both written and verbal) is required.High school diplomaThe resourceSHOULDhave the following sk

📌 Administrator Support Technician (Madrid)
🏢 United ITs
📍 Madrid

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