About the job Norwegian Customer Support Representative, BenalmadenaJoin a dynamic team as a Customer Support Representative in the stunning coastal town of Benalmádena, Spain. With sea views, a laid-back Mediterranean lifestyle, and a vibrant community, this is more than just a job; it's a lifestyle upgradeWhy Benalmádena is Calling You:Sunny Lifestyle:Enjoy the Mediterranean climate and explore the beaches, marinas, and culture of this beautiful Andalusian town.Hybrid Flexibility:Once you've settled in, enjoy the flexibility of working remotely one day a week after just six months.Career Growth:Be part of a dynamic and creative team with opportunities to grow, while delivering top-tier support for customers.Your Day-to-Day Responsibilities:First Point of Contact:Assist Norwegian-speaking customers via phone and email, handling inquiries and resolving issues with ease.Resolve Issues Efficiently:Address customer concerns quickly,



ensuring satisfaction and maintaining high service standards.Problem-Solving:Use your excellent communication and problem-solving skills to resolve complaints and escalate complex issues when necessary.Customer Advocacy:Be the trusted voice that ensures every customer interaction results in positive outcomes.What You Bring to the Table:Fluency in Norwegian (both oral and written) and a good command of English (minimum B2 level).Customer Service Experience: Previous experience in customer support or service is a bonus.Banking/Finance Knowledge: Experience from the banking or credit sector in the Nordics is highly valued.Calm Under Pressure: You’re resourceful, resilient, and able to maintain composure in challenging situations.Tech-Savvy: Fast learner who adapts quickly to new systems and tools.Integrity Matters: A clean credit record is a must, as you’ll handle sensitive financial data.Whats in It for You:Competitive Salary based on experience, with a raise after the 7th month.Work-Life Balance: Monday-Thursday from 08:00 to 16:00, Friday f

📌 Norwegian Customer Support Representative, Benalmadena (Madrid)
🏢 Cross Border Talents
📍 Madrid