Group Customer Marketing AssociateVerisure is seeking a talented, innovative, and passionateStrategy Consulting profile.This role will work closely with our Customer Marketing leaders. We offer customized integral career paths to have a real impact on our business and society. Join a team of Former Top Tier consultantsOur customers and cutting-edge innovation are the core of Verisure’s operations – we believe that technology can help our organization remain agile, mobile, and analytic-driven.The company’s success depends on its people and it invests in them every day. Working with Verisure is being part of an industry leading world-class company that has a strong entrepreneurial spirit.About the RoleTheCustomer Marketing Associatewill be responsible for:Understanding alarm- sustained drivers and their impact on business KPIs (e.G., churn, upsell,
etc.).Identifying initiatives to bridge the gap between expected and real alarm usage.Analysing portfolio pricing performance with focus on retention policies.Identifying_hdl key opportunities in products and services that we need to invest in to continue innovating based on customer behaviour (e.G., attrition profile, system usage, etc.).Aligning stakeholders (e.G., local Customer Marketing teams) on a shared roadmap with prioritized initiatives.Thisrolewill require a deep understanding of:Our business model.Our value proposition (e.G., Products & Services) and operating model (e.G., Security Procedures).Our customers’ needs and demands.Youwill get to:Work hand in hand with our countries to design and implement alarm-usage strategies aligned to their local realities.Collaborate with the retention team to ensure the achievement of shared objectives.Ensure accomplishment of the established goals to increase alarm usage.Establish and maintain good communication with our local Customer Marketing teams.Candidate ProfileWe are looking for individuals with:2-3+ years of experience in leading consulting firms or start-up environment
📌 Group Customer Marketing Associate (Madrid)
🏢 Verisure
📍 Madrid
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