FRENCH SELECTION (FS)¿Le interesa este puesto? Puede encontrar toda la información relevante en la descripción a continuación.French speaking Operations Manager (Bilingual French & English) - IT or SaaS sectorLocation: BarcelonaHybrid work 3 days a week in the officeSalary: up to €60.000 per annum, plus bonusRef: 8231BNTo apply using our preferred format, please visit French Selection website, see link below, go to the vacancies page, search job reference: 8231BNWebsite: well-established SaaS provider with integral operations.Main duties: To manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts.The role:- Oversee the maintenance of both on-site equipment and back-office IT systems, including emergency fault response and planned maintenance- Liaise with and provide technical support to vendors,



external service providers and on-site technical teams- Build and maintain strong client relationships and manage commercial and contract-related enquiries- Understand contractual requirements and ensure operations remain fully compliant and meet performance targets- Manage operational budgets, Profit/Loss performance and track spending against forecasts- Develop and execute strategic plans and support frameworks for new projects- Drive continuous improvement and operational efficiency initiatives for existing projects- Record and report KPI performance and provide team or individual training where required- International travel requiredThe candidate:- Fluent in French xhfqzwm and English to high business standard (written and spoken) – Essential- Experience in a similar operations management role within the IT or SaaS sector – Essential- Degree in IT, Engineering or related technical field preferred- Strong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools- Previous experience in budget and P&L; management- Excellent communication and negotiation skills

📌 French Speaking Operations Manager (Barcelona)
🏢 SaaS provider
📍 Barcelona