Freelance Email Account Manager At Marketech Digital Solutions (Valencia)

Freelance Email Account Manager At Marketech Digital Solutions (Valencia)

09 oct
|
Marketech Digital Solutions
|
Valencia

09 oct

Marketech Digital Solutions

Valencia

Marketech Digital is an email marketing agency for high-growth ecommerce brands. We run the full email and SMS program end to end for our clients: strategy, copy, design, staging, and reporting. We use Klaviyo, Monday, Figma, Slack, Fathom, and a stack of internal AI tools built to keep quality high at volume.The Role You own a portfolio of ecommerce email and SMS programs. You set the strategy for each account, you are the person the client trusts, and you carry the number. You start with three to four accounts and grow into six to eight as you find your footing. You will not be handed a strategy to execute. You read the data, decide what the account needs, brief the work, hold the quality bar, and defend the recommendation to the client. Our design, copy, and staging teams execute alongside you. Your job is to make sure what they execute is the right thing. A large share of the production work runs through an internal AI pipeline. You run that pipeline, edit its output until it clears our quality bar, and make it better. The people who do well here treat that pipeline as something they own and improve, not a tool they were handed.What you will do Own the client relationshipRun the weekly client call: set the agenda, present performance, bring a recommendation and defend itRespond to client questions in Slack and email within SLA, and make the marketing calls yourself instead of routing them upwardOwn every follow-up, and keep the client's Monday board honest: ticket status, due dates, blockersWatch account health. Know when a client is drifting, surface it early, and bring a plan before the renewal conversation doesEscalate scope, commercial, and contract questions to the founderEverything else is your callOwn the numbersBuild the account's performance narrative: revenue, opens, clicks, unsubscribes, top and bottom performers, read against last month and last yearFind patterns: which content pillars, marketing angles, products, and send times drive performance, and which do notRun tests:



develop hypotheses and tests to validate or invalidate themSet targets and forecast against them, then explain the gap when you miss and the cause when you beat itTurn what you see in the numbers into concrete calendar, copy, flow, and segmentation decisionsOwn the program: blasts and flows. Set the monthly content calendar and the strategy underneath it: pillars, offers, cadence, segmentationOwn the flow program: lifecycle architecture, what is missing, what is underbuilt, and what is worth rebuildingOwn list health and deliverability: sending reputation, suppression and sunset practice, engagement segmentationWrite the briefs that design and copy execute against. A thin brief is yours to fix, not theirsReview designs before they go to the client, and push back on the design team when something misses the brief, the brand, or the offerFinalize subject lines and preview text against the client's tone guideRun and improve the AI pipeline. Run the AI copy pipeline across your accounts and edit its output until it clears our bar and sounds like the client, not a botFeed what you learn back into the pipeline: better prompts, better context, better briefs, so each round needs less editing than the lastCatch tone, brand, offer, and copy issues before anything leaves the accountLearn each client's voice deeply enough to spot when copy sounds offContribute to how the agency works Bring a point of view to strategy conversations across the agency, not just on your own accountsFeed what works on your accounts back into the playbook: pillars, angles, testing standards, brief structureRaise the bar for the people around you, and leave the systems better than you found themWhat you need 5+ years in email marketing, including at least 1 year agency side.



More agency time is better. Ecommerce or DTC background: you understand how a store makes money, not just how an ESP worksDeep in Klaviyo: you have built flow architecture, segmentation strategy, and reporting, and you can audit an account you inherit and say what is brokenStrong AI operator: you use tools like Claude and ChatGPT daily to draft copy, brief designers, summarize calls, and pull insights, and you know when the model's output is off and needs a human handProcess builder with AI: you have taken a repetitive part of your job and turned it into a prompt, template, or workflow that made you faster the next weekSystems thinker: you naturally look for the underlying structure of a workflow, an account, or a client's program, and you see how the parts connect and where the leverage isDeeply comfortable with data: you dive into numbers to understand what is actually happening in an account, use the data to build a mental model of the system, and let what you find shape your next moveS sharp editor: you can look at AI-drafted or human-drafted copy and tighten it into something that sounds like the client, not like a botSharp eye for detail: typos, off-brand phrases, and wrong links do not get past youExtremely organized: you own multiple accounts without dropping tickets, deadlines, or client asksClient-credible: you can walk a founder or a CMO through a bad month and keep their trust, and tell a client no when the answer is noYou have owned an outcome rather than a task list: revenue, retention, or program performance you were personally accountable forBonus points Owning an SMS program end to end Subscription or replenishment brandsTaking an account through a replatform or an ESP migrationComfort with Monday.Com, Figma, and Google WorkspaceMentoring or managing a junior marketerLogistics Full-time Remote, hiring globally US working hours required. Your choice of Eastern, Central, or Pacific. Wherever you live, you keep US hours. Job Type: Full-timeWork Location: Remote#J-18808-Ljbffr

📌 Freelance Email Account Manager At Marketech Digital Solutions (Valencia)
🏢 Marketech Digital Solutions
📍 Valencia

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