Описание: N26 is a digital bank that provides a branchless banking experience through technology and design. It operates a general banking platform across European markets, offering digital banking services without physical branches, paperwork, or hidden fees.ЗадачиLead the strategy, design, delivery, and enterprise-scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling for Banking OperationsDesign, deploy, and govern end-to-end, multi-step Agentic AI solutions and automations for high-volume processes, cross-team friction, and manual back-office tasksTranslate complex ML/AI concepts into practical working systems for Banking OperationsIdentify structural and behavioral barriers to adoption and design frameworks that embed AI capabilities into daily operations and team decision-makingLead structured process capture, process mining,



and workflow mappingEvaluate opportunities to redesign end-to-end workflows instead of automating existing inefficienciesPartner with Conversational Banking and Platform owners to optimize Salesforce and integrate AI agents with central architecture and AWS infrastructureDefine and track metrics for each initiative, including FTE impact, handling times, error rates, cost-per-unit, and time savedWork with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into product specs, PRDs, and prompt configurationsCollaborate with Data Protection, Legal, and Compliance teams to build workflows compliant with GDPR, the EU AI Act, and internal governance standardsOwn product readiness for launches and ensure that changes in one pod do not disrupt downstream processes, control environments, or customer outcomesТребования5+ Years of experience in Product Management, Process Engineering, or Operational TransformationExperience in a fast-moving technology, digital, or fintech environmentDemonstrated experience taking ML, RPA, or Agentic AI products from 0 to 1 or significantly scali

📌 product manager for banking operations (Barcelona)
🏢 HireHi
📍 Barcelona