Cisco Telephony Specialist (Getafe)

Cisco Telephony Specialist (Getafe)

09 oct
|
Gramian Consulting
|
Getafe

09 oct

Gramian Consulting

Getafe

About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
About Gramian
Gramian Consultancy is a boutique consultancy specializing in IT professional services and engineering tale solutions. With a strong background in software engineering and leadership, we help companies build high-performing teams by matching them with professionals who truly fit their needs.
Role Overview
Our client operates in the telecommunications sector, focusing on unified communications solutions and services. We are seeking a skilled Unified Communications Engineer to lead and implement Cisco Telephony and Videoconferencing projects. The adecuado candidate will have extensive experience in the Cisco environment, particularly with telephony and video conferencing systems. Responsibilities include managing major incidents, ensuring effective problem management,



and updating technical documentation. You will also be responsible for skill transfer to technicians and responding to customer requests in collaboration with the team leader.
CONTRACT:
short-term contract (up to 1 year)
LOCATIONS:
On-site in Ottobrunn, Germany; Getafe, Spain; or Stevenage, United Kingdom
PROCESS:
intro call + 2-step client interview process
Responsibilities

Lead and implement Cisco Telephony and Videoconferencing projects
Assist operational teams with complex incident resolution
Manage major incidents including qualification and resolution
Conduct problem management and root cause analysis
Transfer skills to technicians and engineers
Respond to customer requests in coordination with the team leader
Update technical documentation (HLD & LLD)
Perform hardware and configuration tests

Requirements

Minimum 4 years of experience in a CISCO environment
Strong knowledge of Cisco

📌 Cisco Telephony Specialist (Getafe)
🏢 Gramian Consulting
📍 Getafe

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